---
title: Admin Guide | Knowledge Base
description: Set up your team, create role-plays, and review results.
---

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1. [Knowledge Base](https://help.pitchmonster.io/en-gb)
2. [Admin Guide](https://help.pitchmonster.io/en-gb/admin-guide)

# Admin Guide

 Set up your team, create role-plays, and review results.

## Getting Started

- [How to create role-plays from files](https://help.pitchmonster.io/en-gb/creating-role-plays-from-files-)
- [How to add a user and assign a role-play](https://help.pitchmonster.io/en-gb/how-to-add-a-user-in-the-platform)
- [How to assign role-plays](https://help.pitchmonster.io/en-gb/how-to-assign-role-plays)

## Role-Play Management

- [How to generate a role-play using Salesforce integration](https://help.pitchmonster.io/en-gb/connecting-salesforce-with-pitchmonster-0)
- [How to create a new role-play?](https://help.pitchmonster.io/en-gb/how-to-create-a-new-role-play)
- [How to add user instructions/guidelines](https://help.pitchmonster.io/en-gb/how-to-add-user-instructions/guidelines)
- [How to invite Admin in PitchMonster](https://help.pitchmonster.io/en-gb/how-to-invite-admin-in-pitchmonster)
- [Screen sharing in AI Role-Plays](https://help.pitchmonster.io/en-gb/screen-sharing-in-ai-role-plays)
- [How to migrate a user to my company?](https://help.pitchmonster.io/en-gb/how-to-migrate-a-user-to-my-company)
- [How to duplicate an existing role-play?](https://help.pitchmonster.io/en-gb/how-to-duplicate-an-existing-role-play)
- [How to expand role-play time to 30 minutes?](https://help.pitchmonster.io/en-gb/how-to-expand-role-play-time-to-30-minutes)
- [How to share role-play access with other Admins?](https://help.pitchmonster.io/en-gb/how-to-share-role-play-access-with-other-admins)
- [How to edit settings for an existing role-play](https://help.pitchmonster.io/en-gb/how-to-edit-settings-for-an-existing-role-play)
- [How to Create AI Role-Plays using your own files (scripts or call recordings)](https://help.pitchmonster.io/en-gb/how-to-create-ai-role-plays-using-your-own-files-scripts-or-call-recordings)

See less ▼

## AI Training & Customization

- [What languages are available in PitchMonster and how do they work?](https://help.pitchmonster.io/en-gb/what-languages-are-available-in-pitchmonster-and-how-do-they-work)
- [Can I change the role-play background?](https://help.pitchmonster.io/en-gb/-can-i-change-the-role-play-background)
- [Can I change PitchMonster’s voice/accent?](https://help.pitchmonster.io/en-gb/can-i-change-pitchmonsters-voice/accent)

## System & Access Management

- [How to whitelist a domain?](https://help.pitchmonster.io/en-gb/how-to-whitelist-a-domain)
- [System Requirements](https://help.pitchmonster.io/en-gb/system-requirements)

## Troubleshooting

- [How to turn off the Leaderboard?](https://help.pitchmonster.io/en-gb/how-to-turn-off-the-leaderboard)
- [AI isn’t responding. How to troubleshoot?](https://help.pitchmonster.io/en-gb/-ai-isnt-responding.-how-to-troubleshoot)

## Reporting

- [How to check user recordings?](https://help.pitchmonster.io/en-gb/how-to-check-user-recordings)
- [How to check and edit user results in PitchMonster?](https://help.pitchmonster.io/en-gb/how-to-check-user-and-team-results-in-pitchmonster)
- [How to track Analytics](https://help.pitchmonster.io/en-gb/how-to-track-analytics)
- [How to export data in PitchMonster](https://help.pitchmonster.io/en-gb/how-to-export-data-in-pitchmonster)
- [How to export role-play recordings](https://help.pitchmonster.io/en-gb/how-to-export-role-play-recordings)

## Special Features

- [How to Analyze real calls with AI](https://help.pitchmonster.io/en-gb/call-analysis-analyze-real-sales-calls-with-ai)
- [How to use Scorecard Templates in PitchMonster](https://help.pitchmonster.io/en-gb/how-to-use-scorecard-templates-in-pitchmonster)
- [What is AI Coach](https://help.pitchmonster.io/en-gb/ai-coach)
- [Webhooks in PitchMonster](https://help.pitchmonster.io/en-gb/webhooks-in-pitchmonster)

## Best Practices

- [How to implement AI role-plays: the PitchMonster Formula](https://help.pitchmonster.io/en-gb/how-to-implement-ai-role-plays-the-pitchmonstes-formula)
- [How to Create AI Role-Plays](https://help.pitchmonster.io/en-gb/how-to-create-ai-role-plays)
- [How to build an AI scorecard](https://help.pitchmonster.io/en-gb/how-to-build-an-ai-scorecard-best-practice-guide)
- [How to set up Hierarchy in PitchMonster](https://help.pitchmonster.io/en-gb/setting-up-hierarchy-in-pitchmonster)
- [Calibrating role-play difficulty](https://help.pitchmonster.io/en-gb/calibrating-role-play-difficulty)

## Integrations

- [Connecting Salesforce with PitchMonster](https://help.pitchmonster.io/en-gb/connecting-salesforce-with-pitchmonster)
- [Connecting Gong with PitchMonster](https://help.pitchmonster.io/en-gb/connecting-gong-with-pitchmonster)

- [Admin Guide](https://help.pitchmonster.io/en-gb/admin-guide#main-content)

    - [Getting Started](https://help.pitchmonster.io/en-gb/admin-guide#getting-started)
    - [Role-Play Management](https://help.pitchmonster.io/en-gb/admin-guide#role-play-management)
    - [AI Training & Customization](https://help.pitchmonster.io/en-gb/admin-guide#ai-training-customization)
    - [System & Access Management](https://help.pitchmonster.io/en-gb/admin-guide#system-access-management)
    - [Troubleshooting](https://help.pitchmonster.io/en-gb/admin-guide#troubleshooting)
    - [Reporting](https://help.pitchmonster.io/en-gb/admin-guide#reporting)
    - [Special Features](https://help.pitchmonster.io/en-gb/admin-guide#special-features)
    - [Best Practices](https://help.pitchmonster.io/en-gb/admin-guide#best-practices)
    - [Integrations](https://help.pitchmonster.io/en-gb/admin-guide#integrations)
- [User Guide](https://help.pitchmonster.io/en-gb/user-guide#main-content)

    - [Getting Started](https://help.pitchmonster.io/en-gb/user-guide#getting-started)
    - [Recording Role-Plays](https://help.pitchmonster.io/en-gb/user-guide#recording-role-plays)
    - [System & Troubleshooting](https://help.pitchmonster.io/en-gb/user-guide#system-troubleshooting)

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