---
title: What is AI Coach
description: Learn how the AI Coach works after role-plays in PitchMonster, including training flow, coaching sessions, and what admins should expect.
---

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1. [Knowledge Base](https://help.pitchmonster.io/en-gb?hsLang=en-gb)
2. [Admin Guide](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb)
3. [Special Features](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#special-features)

# What is AI Coach

The AI Coach is automatically triggered after a user completes a role-play session.

It helps users reflect on their performance before viewing their final evaluation, improving learning outcomes and retention.

### Training Flow

Each role-play session now follows this structure:

1. **Practice** – user completes a role-play
2. **Reflection & Coaching** – AI Coach session (optional but recommended)
3. **Evaluation** – user reviews scorecard results

### How It Works

After a user submits a role-play:

- The system generates: 
    - Call transcript
    - Scorecard evaluation

 The user sees two options:

- **Start AI Coaching**
- **Skip and View Scores**

**![Screenshot 2026-05-11 at 12.37.36](https://help.pitchmonster.io/hs-fs/hubfs/Screenshot%202026-05-11%20at%2012.37.36.png?width=670&height=334&name=Screenshot%202026-05-11%20at%2012.37.36.png)**

### If the User Starts AI Coaching

- The AI Coach begins a guided conversation
- It uses: 
    - Transcript data
    - Scorecard results
- The session includes: 
    - Reflection questions
    - Feedback on strengths
    - Suggestions for improvement

 The goal is to help users **analyze their own performance before seeing the score

![Screenshot 2026-05-11 at 12.37.58](https://help.pitchmonster.io/hs-fs/hubfs/Screenshot%202026-05-11%20at%2012.37.58.png?width=670&height=339&name=Screenshot%202026-05-11%20at%2012.37.58.png)**

### If the User Skips Coaching

- They are taken directly to the evaluation screen
- They can still review: 
    - Scorecard
    - Feedback
    - Transcript

### What Admins Should Know

- The AI Coach is **enabled by default**
- No setup or configuration is required
- It is part of every role-play session automatically
- Users can choose whether to engage with it

### Recommended Setup

To maximize impact:

- Encourage users to **complete coaching before reviewing scores**
- Position AI Coach as part of the training workflow
- Include it in onboarding instructions

- [Admin Guide](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#main-content)

    - [Getting Started](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#getting-started)
    - [Role-Play Management](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#role-play-management)
    - [AI Training & Customization](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#ai-training-customization)
    - [System & Access Management](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#system-access-management)
    - [Troubleshooting](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#troubleshooting)
    - [Reporting](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#reporting)
    - [Special Features](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#special-features)
    - [Best Practices](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#best-practices)
    - [Integrations](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#integrations)
- [User Guide](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#main-content)

    - [Getting Started](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#getting-started)
    - [Recording Role-Plays](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#recording-role-plays)
    - [System & Troubleshooting](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#system-troubleshooting)

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