--- title: How to check and edit user results in PitchMonster? description: Learn how to review team and user results in PitchMonster, including recordings, AI scores, and feedback tools. --- [Skip to content](https://help.pitchmonster.io/en-gb/how-to-check-user-and-team-results-in-pitchmonster#main-content) [![pm\_logo\_white](https://help.pitchmonster.io/hubfs/pm_logo_white.svg)](https://www.pitchmonster.io/) Open main navigation Close main navigation - [Feature Request](https://features-board.pitchmonster.io/) [Feature Request](https://features-board.pitchmonster.io/) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.pitchmonster.io/en-gb?hsLang=en-gb) 2. [Admin Guide](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb) 3. [Reporting](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#reporting) # How to check and edit user results in PitchMonster? PitchMonster gives you team-wide performance and individual recordings in a few clicks. Whether you want a quick snapshot or a deep dive into one rep's call, here's how. ### Start from the dashboard When you log in, the Dashboard shows you team activity at a glance: - Number of role-plays - Recent recordings - Overall team statistics Switch the view between the last 7 days and the last 90 days to check recent activity or a longer trend without leaving the page.  ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-28-4245-PM.png?width=670&height=222&name=undefined-Aug-18-2026-03-32-28-4245-PM.png) Click the **See All** button to open the full Analytics view when you want more detail. ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-34-9081-PM.png?width=670&height=226&name=undefined-Aug-18-2026-03-32-34-9081-PM.png) ### Find the role-play Click **Role-plays** in the left-hand menu. Each role-play card shows the persona, the title, the number of users and admins assigned, the number of recordings, and the time limit in the top left corner. ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-33-1176-PM.png?width=670&height=321&name=undefined-Aug-18-2026-03-32-33-1176-PM.png) Role-plays that aren't fully set up appear as **drafts**. A role-play saves as a draft automatically until every required field is complete, so you don't have to finish the whole setup in one sitting. While a role-play is a draft you can't invite users to it. The Invite button is greyed out, and hovering over it tells you the setup is incomplete. This stops reps being sent into a role-play with no scorecard or a half-built persona. ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-32-6226-PM.png?width=670&height=319&name=undefined-Aug-18-2026-03-32-32-6226-PM.png) ### The Performance page Open a role-play and the Overview page shows: - The role-play goal - User guidelines - Date created and last updated - A persona preview: photo, name, title, opening line, voice and accent - Status (Setup incomplete or Published), language, and role-play duration ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-28-8448-PM.png?width=670&height=320&name=undefined-Aug-18-2026-03-32-28-8448-PM.png) ### **Role-play Performance Page** Open **Performance** on the role-play and you get: - A period selector - A chart showing improvement over time - Average team scores across all recordings - A team scorecard showing strengths, weaknesses and trends ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-31-6029-PM.png?width=670&height=320&name=undefined-Aug-18-2026-03-32-31-6029-PM.png) ### **Reviewing recordings** Open the **Recordings** tab on the role-play. Recordings show in a table by default. You can switch back to the tile view with the toggle if you prefer it. The table gives you the role-play name, who completed the recording, the attempt number, status (feedback received or not), the score, and an action to open the review. ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-33-6686-PM.png?width=670&height=322&name=undefined-Aug-18-2026-03-32-33-6686-PM.png) --- ### Checking one user's results 1. On the role-play, click the **Users** tab. 2. Choose a user. You'll see their best score, their average score, and a detailed scorecard across each skill area. ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-28-0481-PM.png?width=670&height=247&name=undefined-Aug-18-2026-03-32-28-0481-PM.png) ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-30-4692-PM.png?width=670&height=583&name=undefined-Aug-18-2026-03-32-30-4692-PM.png) --- ### Reviewing an individual recording Open an attempt and you can: - Watch or listen to the recording - Read the transcription - See AI recommendations on the right, covering talk ratio, speech pace and phrasing - Check goal completion (achieved or not achieved) - Read team comments - See the score broken down by category, such as Intro, Discovery and Presentation - Open the AI Coach, if your plan includes it Each section shows whether the key points were covered, with AI suggestions on what to fix. ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-32-1142-PM.png?width=670&height=321&name=undefined-Aug-18-2026-03-32-32-1142-PM.png) --- ### **Editing and commenting on results** You can overwrite the AI's results. Click an item in the agenda checklist, for example "Agenda setting - set expectations for the call", and the system marks that step as covered. The overall score updates to match. ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-34-3329-PM.png?width=670&height=481&name=undefined-Aug-18-2026-03-32-34-3329-PM.png) ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-29-4444-PM.png?width=670&height=493&name=undefined-Aug-18-2026-03-32-29-4444-PM.png) Use the comment section for structured feedback. Timestamped comments pin your feedback to an exact moment in the recording, and reps see them alongside the playback. ![](https://help.pitchmonster.io/hs-fs/hubfs/undefined-Aug-18-2026-03-32-29-9280-PM.png?width=670&height=328&name=undefined-Aug-18-2026-03-32-29-9280-PM.png) --- ### The leaderboard The leaderboard shows reps where they rank, both across the company and on an individual role-play. A rep opening their dashboard sees their team rank, and can click through for the full standings. [You can always turn the leaderboard off.](https://help.pitchmonster.io/en-gb/how-to-turn-off-the-leaderboard?hsLang=en-gb) Four levels of review - **Dashboard** for quick team-wide stats - **Role-play Overview** for setup, persona and status - **Role-play Performance** for charts and team analysis - **User view and recordings** for individual breakdowns and AI insights Need more help? Check the other articles in the [PitchMonster Knowledge Base](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb), or reach out via live chat. We're here to help. - [Admin Guide](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#main-content) - [Getting Started](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#getting-started) - [Role-Play Management](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#role-play-management) - [AI Training & Customization](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#ai-training-customization) - [System & Access Management](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#system-access-management) - [Troubleshooting](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#troubleshooting) - [Reporting](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#reporting) - [Special Features](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#special-features) - [Best Practices](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#best-practices) - [Integrations](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#integrations) - [User Guide](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#main-content) - [Getting Started](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#getting-started) - [Recording Role-Plays](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#recording-role-plays) - [System & Troubleshooting](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#system-troubleshooting) [![PitchMonster Logo Dark KB](https://help.pitchmonster.io/hubfs/PitchMonster%20Logo%20Dark%20KB.svg "PitchMonster Logo Dark KB")](https://www.pitchmonster.io/) [mailto:daria@pitchmonster.io](mailto:daria@pitchmonster.io) [Contact support](mailto:daria@pitchmonster.io) Copyright © 2026 PitchMonster