--- title: How to start recording AI role-play? description: Practice realistic sales conversations with PitchMonster’s AI-powered virtual customer. Follow this step-by-step guide to log in, complete your first role-play, and receive instant AI feedback. --- [Skip to content](https://help.pitchmonster.io/en-gb/how-to-start-recording-ai-role-play#main-content) [![pm\_logo\_white](https://help.pitchmonster.io/hubfs/pm_logo_white.svg)](https://www.pitchmonster.io/) Open main navigation Close main navigation - [Feature Request](https://features-board.pitchmonster.io/) [Feature Request](https://features-board.pitchmonster.io/) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.pitchmonster.io/en-gb?hsLang=en-gb) 2. [User Guide](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb) 3. [Recording Role-Plays](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#recording-role-plays) # How to start recording AI role-play? PitchMonster lets you practice sales conversations with an AI-powered virtual customer. This guide walks you through the full flow -- from logging in to completing your first recording. **Step 1: Log in and view your role-plays** After logging in at team.pitchmonster.io, you’ll land on your Home screen. All assigned role-plays will appear as clickable tiles. ![Screenshot 2026-05-02 at 22.16.08](https://help.pitchmonster.io/hs-fs/hubfs/Screenshot%202026-05-02%20at%2022.16.08.png?width=670&height=445&name=Screenshot%202026-05-02%20at%2022.16.08.png) **Step 2: Open the role-play overview** Click on a role-play title to open the Role-play Overview screen. Here you’ll see: - Type of role-play (e.g., face-to-face, phone) - Maximum recording time - Role-play language - Your name and role-play context ![Screenshot 2026-05-02 at 22.16.51](https://help.pitchmonster.io/hs-fs/hubfs/Screenshot%202026-05-02%20at%2022.16.51.png?width=670&height=408&name=Screenshot%202026-05-02%20at%2022.16.51.png) **Step 3: Review the user guidelines** Just below the overview, the User Guidelines *(if provided by the admin)* section gives you: - The scenario context - Who you’re speaking with (the virtual customer) - What you’re expected to achieve during the call - Any attachments to review beforehand (click to open in your browser) ![Screenshot 2025-08-13 at 13.59.22](https://help.pitchmonster.io/hs-fs/hubfs/Screenshot%202025-08-13%20at%2013.59.22.png?width=670&height=289&name=Screenshot%202025-08-13%20at%2013.59.22.png) **Step 4: Check your setup** Before you begin recording: - Allow PitchMonster to access your **microphone** and **camera** (if prompted) - **Test your mic** by speaking and confirming the sound bars move - **Check your camera** to ensure your image is visible (if applicable) ![Screenshot 2026-05-02 at 22.17.09](https://help.pitchmonster.io/hs-fs/hubfs/Screenshot%202026-05-02%20at%2022.17.09.png?width=670&height=376&name=Screenshot%202026-05-02%20at%2022.17.09.png) ![Access to video](https://help.pitchmonster.io/hs-fs/hubfs/Access%20to%20video.png?width=670&height=332&name=Access%20to%20video.png) **Step 5: Start recording** Once ready: 1. Click **Start recording role-play** 2. The AI role-play will begin — treat it like a real conversation 3. Use a natural, conversational tone and follow your sales methodology  **Step 6: Engage with the customer** Conduct the role-play as you would any real sales conversation. - **Respond to questions and objections** - **Ask thoughtful questions** to uncover the customer’s challenges and needs  **Step 7: End the role-play** Once you feel the conversation has reached a **natural close**: 1\. Click the **End Role-play** button ![Screenshot 2026-05-02 at 22.20.27](https://help.pitchmonster.io/hs-fs/hubfs/Screenshot%202026-05-02%20at%2022.20.27.png?width=670&height=331&name=Screenshot%202026-05-02%20at%2022.20.27.png) 2\. You’ll see a confirmation that your recording is being saved **✅ What Happens Next?** Your **recording will save automatically.** The system will begin processing **AI-powered feedback**, including: - Scorecard with AI suggestions - Speech coaching - Conversation transcript This usually takes **less than one minute.** --- **📌 Need Help?** If you encounter tech issues (mic not working, role-play not loading), try refreshing your browser, checking permissions, or contacting your admin.   - [Admin Guide](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#main-content) - [Getting Started](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#getting-started) - [Role-Play Management](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#role-play-management) - [AI Training & Customization](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#ai-training-customization) - [System & Access Management](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#system-access-management) - [Troubleshooting](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#troubleshooting) - [Reporting](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#reporting) - [Special Features](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#special-features) - [Best Practices](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#best-practices) - [Integrations](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#integrations) - [User Guide](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#main-content) - [Getting Started](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#getting-started) - [Recording Role-Plays](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#recording-role-plays) - [System & Troubleshooting](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#system-troubleshooting) [![PitchMonster Logo Dark KB](https://help.pitchmonster.io/hubfs/PitchMonster%20Logo%20Dark%20KB.svg "PitchMonster Logo Dark KB")](https://www.pitchmonster.io/) [mailto:daria@pitchmonster.io](mailto:daria@pitchmonster.io) [Contact support](mailto:daria@pitchmonster.io) Copyright © 2026 PitchMonster