---
title: System Requirements
description: "Check PitchMonster system requirements for smooth role-plays: supported browsers, internet speed, updates, and tips to reduce background noise"
---

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1. [Knowledge Base](https://help.pitchmonster.io/en-gb?hsLang=en-gb)
2. [Admin Guide](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb)
3. [System & Access Management](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#system-access-management)

# System Requirements

For the best experience with PitchMonster role-plays, make sure your setup meets these requirements.

#### **1. Use a Chromium-Based Browser**

We recommend using:

- **Google Chrome**
- **Microsoft Edge**

Other browsers like Safari or Firefox are **less stable** and may cause issues.

#### **2. Close Unnecessary Tabs and Applications**

To improve performance:

- Close extra browser tabs.
- Quit any non-essential applications (especially video or audio tools running in the background).

#### **3. Keep Your Browser Up to Date**

An outdated browser can cause problems with permissions or recordings.

- In Chrome or Edge, click the **three-dot menu** in the top right.
- If an update is available, you’ll see a notification or symbol.
- Follow these links to update:
  
  [Update Google Chrome](https://support.google.com/chrome/answer/95414)  
  <https://support.microsoft.com/en-us/microsoft-edge>  
  [Update Microsoft Edge](https://support.microsoft.com/en-us/microsoft-edge)

#### **4. Internet Connection**

- **Minimum:** 3 Mbps download / 3 Mbps upload
- **Optimal:** 20 Mbps download / 5 Mbps upload

A stronger connection ensures smooth role-plays, faster loading, and fewer interruptions.

#### **5. Reduce Background Noise**

While not a strict requirement, minimizing background noise improves:

- The clarity of your voice recordings.
- The accuracy of voice recognition and scoring.
- The overall quality of your training sessions.

Try to join role-plays in a quiet environment or use a headset with noise reduction.

- [Admin Guide](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#main-content)

    - [Getting Started](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#getting-started)
    - [Role-Play Management](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#role-play-management)
    - [AI Training & Customization](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#ai-training-customization)
    - [System & Access Management](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#system-access-management)
    - [Troubleshooting](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#troubleshooting)
    - [Reporting](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#reporting)
    - [Special Features](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#special-features)
    - [Best Practices](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#best-practices)
    - [Integrations](https://help.pitchmonster.io/en-gb/admin-guide?hsLang=en-gb#integrations)
- [User Guide](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#main-content)

    - [Getting Started](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#getting-started)
    - [Recording Role-Plays](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#recording-role-plays)
    - [System & Troubleshooting](https://help.pitchmonster.io/en-gb/user-guide?hsLang=en-gb#system-troubleshooting)

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